Review Scheduling

Communication

  1. English is a second language for Deaf people who use American Sign Language (ASL)
    1. It is important to note that English is a second language to many DHH people. American Sign Language has a completely different structure than written English. This can make learning to read and write in English difficult for Deaf children.  While Deaf children catch up to their hearing peers academically over time, many Deaf and hard of hearing children are educated in segregated Deaf schools or classes that vary in academic rigor, access, and expectations.  Even some very academically successful DHH report some difficulty understanding medical terminology and health resources. When presenting health information, consider how you can present the information in different formats, such as illustrations and diagrams.
  2. Printed health information may not be accessible. ASL has a different syntax than English and written English may not be easily understood. Printed handouts should be in plain language and include illustrations. 
  3. Medical terms may not have a sign associated with them. An interpreter might spell them out. To communicate effectively, healthcare providers should focus on explaining concepts instead of defining medical terms. This helps to address knowledge gaps.  Second use plain language to help with follow-up information and to improve comprehension.  Note that this may require follow-up explanations and extra time.  Ask patient to teach back to ensure comprehension.…..
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